Company Background:
Greg Mitchell Motors is an independent car dealership established in 2006. They are a MG & Suzuki Dealership based in Victoria Bridge, Strabane. They have a wide range of quality Used Cars and Light Commercial Vehicles including 4x4s ranging from Audi, BMW, Mercedes Benz, Toyota and Land Rover. They also offer various finance deals and provide a fully comprehensive after sales service with a team of dedicated technicians.
Challenge:
The motor industry is very competitive and fast changing in terms of new technologies therefore their staff needed to update their motor skills to include new technologies.
Solution:
The company initially upskilled 4 members of staff of whom undertook an IMI Level 2 Award in Electric/Hybrid Vehicles Routine Maintenances Activities course and they continue to enrol staff who are available to do this on a regular basis in a means of continuous improvement.
Impact:
By undertaking this course, the learners achieved the knowledge required to work safely around a vehicle’s hybrid system, whilst carrying out repairs or maintenance and knowledge of high voltage hybrid technologies and an understanding of their dangers. Many of the staff progressed to the higher-level qualification (Level 3) in this area which gives the company a competitive edge over other car dealers.
